2 possible scenarios:

You go straight to your profile

• This is because you can only act in your own name.

You arrive on a page offering different profiles

• This is because you can act in your own name and under other profiles

What profiles are available?

An icon is available for each profile for which you have a role; simply click on the profile icon in whose name you wish to act.

Citizen

• Access the procedures you can carry out as a citizen

Citizen with Mandate (More information on mandates via this link)

• You can access the procedures you can carry out on behalf of another citizen.

Company

• Here you can access the procedures you can carry out as a legal representative or employee of a company.

Surveyor

• You can access the procedures you can carry out as a chartered surveyor.

Would you like to work with your different profiles?

• To change your profile, you no longer need to log out and log in again: you can switch from one profile to another during the same session by clicking on "Change profile" in the list that appears after right-clicking on your company's icon at the top right of the screen.

Would you like to act for one or more of your company's customers?

• No change here, just click on "Select a customer" in the list that appears after right-clicking on your company's icon in the top right-hand corner of the screen.